Privacy Policy

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Last updated: October 31, 2023

SAN Media Pvt. Ltd. (referred to as "the Company," "We," or "Us") is dedicated to safeguarding your privacy. We have implemented necessary measures to handle your information responsibly. This Privacy Policy explains how we collect, use, and disclose your data when you use our services, and it outlines your privacy rights and legal protections.

We may utilize your data to enhance our service. By using the service, you consent to data collection and usage in accordance with this Privacy Policy.

1. Interpretation and Definitions


In the context of this document, capitalized words hold specific meanings as defined below. These definitions maintain their significance regardless of whether they are expressed in singular or plural form.


For the purposes of this Privacy Policy:

1. Account denotes a unique account established for your access to our Service or specific segments of it.

2. An Affiliate refers to an entity that exercises control over, is controlled by, or shares common control with a party. "Control" here implies ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for the election of directors or other governing authorities.

3. Application pertains to the software program, named SalesJump SFA or DMS or Retailer app or GoDairy, provided by the Company, and downloaded by you onto any electronic device.

4. The Company (referred to as "the Company," "We," "Us," or "Our" within this Agreement) designates SAN Media Pvt. Ltd., based in Chennai, India.

5. Country specifically represents Chennai, India.

6. A Device encompasses any equipment capable of accessing the Service, including but not limited to computers, cellphones, or digital tablets.

7. Personal Data includes any information that relates to an identified or identifiable individual.

8. Service exclusively signifies the Applications of SalesJump.

9. A Service Provider denotes any natural or legal entity processing data on behalf of the Company. This term applies to third-party companies or individuals engaged by the Company to facilitate the Service, provide it on the Company's behalf, and deliver services related to the Service.

10. Usage Data encompasses data collected automatically, whether generated by using the Service or from the Service's infrastructure itself, such as the duration of a page visit.

11. You indicate the individual using or accessing the Service, or the company or legal entity on whose behalf this individual is using or accessing the Service, as applicable.

Collecting and Utilizing Your Personal Data

Data Categories

Personal Data

When you engage with Our Service, We may request that You furnish specific personally identifiable information, which can be utilized to contact or recognize You. This personally identifiable information encompasses, but is not restricted to:

1. Email address

2. First name and last name

3. Phone number

4. Address, State, Province, ZIP/Postal code, City

5. Usage Data

Usage Data

•  Usage Data is automatically collected during Service use. This data includes:

•  Your device's IP address, browser type, and version.

•  Pages you access on our Service.

•  Date, time, and duration of your visit.

•  Unique device identifiers and diagnostic data.

When using a mobile device, information like device type, unique ID, IP address, operating system, browser type, and other diagnostic data may be collected.

Additionally, while using our Application and with your consent, we may collect information to enable specific features. This includes:

•  Location permission to record field visits and distance traveled.

•  Storage permission for storing images captured by Field Staff.

•  Phone permission to verify accounts and prevent multiple device access.

We use this information to provide features of Our Service and enhance and customize Our Service. This information may be uploaded to the Company's servers and/or a Service Provider's server, or it may be stored directly on Your device.

You have the option to enable or disable access to this information at any time through Your Device settings.

Utilization of Your Personal Data

Your Personal Data is used for various purposes, including:

Service Provision - This involves delivering and monitoring our Service.

Account Management - Administering your account, facilitating your registration, and providing access to Service features.

Contract Fulfillment - Managing contracts for products, services, or items you acquire through the Service.

Communication - Contacting you through email, calls, SMS, or similar methods, including push notifications, for updates, information about the Service, products, and security updates.

Information Provision - Sharing news, special offers, and general information about products, services, or events similar to your previous interests, unless you opt out.

Request Management - Handling your inquiries and requests.

Business Transfers - Your data may be used in mergers, sales, financing, or other business transfers. In such cases, your information may be part of the assets transferred.

Other Purposes - Data analysis, understanding usage patterns, evaluating promotional campaigns, and enhancing the Service, products, services, marketing, and user experience.

We may disclose your personal information in the following circumstances:

With Service Providers - Sharing your data with Service Providers to manage and analyze Service usage and contact you.

For Business Transfers - During mergers, asset sales, financing, or acquisitions, your information may be shared.

With Affiliates: Sharing your data with our affiliates while ensuring they adhere to this Privacy Policy.

With Business Partners: Your information may be shared with business partners for specific products, services, or promotions.

With Other Users: Your personal information may be visible to and shared with other users when you interact in public areas.

With Your Consent: Your data may be disclosed for other purposes when you provide explicit consent.

Data Retention

We keep your Personal Data for the time necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your data to meet legal obligations, resolve disputes, and enforce agreements. Usage Data is typically retained for a shorter period unless it enhances security or functionality, or there's a legal requirement for longer retention.

Transfer of Data

Your data, including Personal Data, is processed at our operational offices and other locations. It may be moved and stored on computers outside your jurisdiction, subject to differing data protection laws. Your consent to this Privacy Policy implies your acceptance of these transfers. We take measures to ensure data security and only transfer it to organizations or countries with appropriate safeguards.

Disclosure of Data

Business Transactions: In mergers, acquisitions, or asset sales involving us, your Personal Data may be transferred, with prior notice and subject to an alternative Privacy Policy.

Legal Enforcement: We may disclose your data under specific circumstances if required by law or in response to valid requests from public authorities.

Other Legal Mandates

The Company may reveal Your Personal Data when it reasonably believes such action is necessary to:

•  Adhere to a legal duty.

•  Protect and defend the Company's rights and assets.

•  Prevent or scrutinize potential misconduct linked to the Service.

•  Ensure the safety of Service Users and the public.

•  Minimize legal responsibilities.

Security of Your Personal Data

Safeguarding Your Personal Data is of utmost importance to Us. However, it is essential to acknowledge that no method of transmitting data over the Internet or electronic storage can guarantee absolute security. While We make diligent efforts to employ commercially acceptable means to protect Your Personal Data, we cannot ensure its complete security.

Links to Other Websites

Our service may include links to external websites not under our control. We recommend reviewing the Privacy Policies of these sites as we are not responsible for their content or practices.

Policy Revisions

Our Privacy Policy may be periodically updated, with changes posted on this page. We encourage you to check for alterations. Changes become effective when posted.

Contact Us

For any inquiries regarding this Privacy Policy, please feel free to contact us at